Shopify Inbox , 4,115 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Help us to communicate with my customers.
It's better if I can view the pictures of my products when my customer contacts us.
all good lots of features and happy days thank you .................................................................................
Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.
Great app, looking forward to more features that are soon to come. Just applied the app to our site TruestYou.com
Hello TruestYou, thank you very much for your feedback and review! You are correct, we will be releasing more features soon to help with running your store.
If you have any questions, don't hesitate to contact us directly at ping@shopify.com.
Best regards,
Veronica N.
Senior Support Specialist - Ping
We used this app for our shop Supply Carton Boxes and Packaging Materials in Singapore https://www.cartonbox.sg . This App helps us very well to communicate with customers
Thank you for your kind review! So glad to hear you're loving the app so far. - Brie, Shopify Support
Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App
It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.
This app is great. It has helped me respond to questions from my store visitors when am off my desk. I also love the feature that lets me assign customers to my shop team. I love it.
It's great to have the opportunity to be close to your customers at anytime and be able to guide and help.
I love using this app to get notified or communicate with customers effectively. THANK YOU Shopify inbox!