Reviews (5,186)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer service. Key features such as "Quick Replies," real-time notifications, and viewing customer details like cart contents and recent orders directly in the chat are especially valued. The ability to offer products or discounts and send tracking updates through chat improves customer engagement and saves time. Merchants appreciate the user-friendly setup, seamless Shopify integration, and a mobile version for managing interactions on-the-go. The support team is also praised for their prompt and helpful service.

September 22, 2023

That was a great experience with chat app.

Wildcart.pk
United Kingdom
4 months using the app
November 4, 2023

I need two features that are essential.
1. Remove conversation history
2. Unblock someone

BANG 행정사사무소
South Korea
3 months using the app
November 18, 2023

Helps us to communicate with our customer.

Strapzo
India
9 days using the app
August 29, 2023

It is intuitive instantly - by the way I would remove the 25 word limit on this review as I nearly just got out of it as it was annoying to have to write 25 words when busy

Worms Downunder
Australia
1 day using the app
October 9, 2023

Muito boa a integração das mensgens por email.

TioShop
Brazil
7 months using the app
August 27, 2023

Contatto immediato con i clienti. Molto utile per dirimere dubbi e questioni. Funziona molto bene. La consiglio

BluDiving.com
Belgium
3 months using the app
October 21, 2023

Good. Notification could be louder.

heartandsouldesigns
United States
Over 1 year using the app
January 2, 2024

Nice

Iyzar
India
7 months using the app
January 21, 2024

I NEVER WRITE REVIEWS But omg this app is so good and SOOO simple and easy to use unlike others. AND FREE. I HIGHLY RECOMMEND!!

Nova Apparel
Canada
32 minutes using the app
November 1, 2023

it makes it easy to get to clients and get info and also better educate them throughout their shopping.

Jakiri Fashion
United States
13 days using the app