Reviews (5,692)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

April 13, 2024

utile semplice consigliata

Tecnobicielettrica
Italy
Over 1 year using the app
November 16, 2023

good

JIM'S
United Arab Emirates
3 months using the app
May 9, 2024

.

My Trading Book
Italy
About 2 months using the app
December 8, 2023

its a best app tp connect with customer

SNK EASY BREEZE
United States
About 2 months using the app
March 25, 2024

Very comfortable

JLMBOX
Germany
About 2 months using the app
November 27, 2023

Super vec na rychlu komunikaciu so zakaznikmi :)

esty.sk
Slovakia
About 2 months using the app
January 20, 2024

Great

shearlingbomberjackets
United Kingdom
6 months using the app
February 2, 2024

L'équipe technique n'est pas réactive quant au problème de forcer le client à donner ses informations personnelles avant de pouvoir accéder au chat.

Plouf!
France
About 1 year using the app
December 17, 2023

Good

SleetFeet
United States
2 months using the app
May 13, 2024

pas mal

BABY PREMA
France
About 1 year using the app