Reviews (5,691)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

December 11, 2023

Great technology !

RZKU Deals
Australia
6 months using the app
January 30, 2024

É um método muito direto de diálogo com os clientes ou potenciais clientes. De fácil utilização

SVIT - Cosmetics
Portugal
3 months using the app
April 24, 2024

so far so good

Infinite Visibility
United States
3 days using the app
Edited April 15, 2024

tenemos algun problema con las estadisticas de seguimiento
llevamos mas de un mes sin encontrar una solucion para esto. por el resto bien

Rubio Monocoat Iberica
Spain
6 months using the app
March 5, 2024

Excellent service

Nestjoy
Pakistan
19 days using the app
March 25, 2024

ottima

ELECTRI
Italy
Over 2 years using the app
May 3, 2024

Sehr gut.

paos-naturkosmetik
Germany
2 months using the app
December 28, 2023

traffic but no sales

MrGee General Store
United States
About 2 months using the app
November 27, 2023

Good

Gcc Avenue
Kuwait
About 2 months using the app
April 10, 2024

Sehr gut

comprando24
Germany
12 months using the app