Reviews (5,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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I really like this App. Thank you For your help, and the vision you make for everyone to become an entrepreneur.
Hi Haitianunion, thanks for the review and kind words.
So glad to hear that you like the app so far. If you'd like to learn more about how conversational commerce can grow your business, I'd recommend checking out this Shopify Blog: https://www.shopify.com/blog/live-chat-customer-service
And, if you ever need assistance or have feedback, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.
Wishing you success in your business!
Ruby C.
Senior Support Specialist - Ping
I didn't think I would like this app at first, due to some differences with the chat app I used on my old website. However, I actually really like this one! I really like how the chat threads stay in the system just like text messages, they don't disappear when the customer leaves the chat.
Nice
Mit Messenger WAR ES VIEL BESSER
Good
I like how it integrates with my shop and my email.
Contact direct et plus rapide avec le client.
alles gut
Amazing. Very simple. No need for more than these features as online chatting. Thank you so much........................
Love this app! Thank-you for helping me grow my business and connecting to my beautiful students and seekers.