Reviews (5,697)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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lovitt! lovitt! lovitt! this app is super sweet. easy to install and works like a charm. I genuinely wasted time and coins trying every other sms app before.
Hello Bouncy Bump World,
Thank you so much for your 5 star, splendid review! We are thrilled you are enjoying the ease of use, as merchants are too busy to have complicated apps!
Just keep it updated so you can enjoy future features. As always, contact us if you need anything, ping@shopify.com
Warm regards,
Veronica N.
Ping Support
What I like the most is the thing Shopify always improves this app and adds new features. Good quality app.
We really appreciate this email app. great to have it for instant access to our students. thanks from the Canadian Barista Institute.
So glad to hear the instant access works well for you, thanks for taking time to leave this review! -Ivy, Shopify Support
Easy and very helpful, many customers contact us before buying. They realize that there are real people who can do a real consulting, helps them a lot with their decision.
Thank you for writing your review and I'm delighted to hear that customers are using the app to regularly get in touch with you! We appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support
The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.
Simply fantastic this app! It has been extremely useful. I leave here a suggestion that would be very useful for me and probably for many other users: to put an API to able an artificial intelligence chatBot integration in the shop/website chat
Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)
Elles est simple d'utilisation, connecter directement avec les produits
Fantasic and efficient was to be able to respond to customers and completly integrated into Shopify website with options
Thanks for your services, you may as well visit WWW.STARLETSSHOPPING.COM for your shopping.