Reviews (6,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Customers can contact us if they have questions about the different keratin treatments that we offer.
I really appreciate this app; however, I'd like more customization options. Specifically, the ability to upload a profile picture for customer service, add gradients or backgrounds to the chat window, and incorporate a notification sound for incoming messages would be greatly beneficial. I'm looking forward to future updates with more innovative features!
Momentan gefällt sie mir sehr gut. Ich kann auf die Nachrichten schnell und unkompliziert beantworten
tolle app die sehr durchdacht ist. es macht spass damit zu arbeiten! ich nutze sie gern und habe den eindruck dass sie auch gut bei den kunden ankommt
Very easy to use and helps me respond to customer inquiries on the go.
GREAT APP!
It was really helpful in making sure my company was able to chat with our customers as they entered our website.
Hi Natural Beauty 2021, thank you for the 5 star review!
So happy to hear that you found Shopify Chat to communicate with your customers on your website. Hoping this leads to increased conversations and conversions.
All the best to you.
Ruby C.
Senior Support Specialist - Ping
its great love the products
I love that the app can also be on my mobile, so I can get notifications on the go. I have had interactions the same day the app was install. I would recommend this for any business owner with a website.
muito prático, porem gostaria que tivesse uma opção de silenciar certas conversas pois as vezes temos conversas mais recorrentes no instagram e ficamos recebendo aviso de cliente mandando mensagem