Reviews (5,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Great tool! I am excited about having this feature in my Shopify store.
Handige app waarin de meeste social media berichten op een plek gelezen en beantwoord kunnen worden.
目前感觉还不错，整体操作比较简单，界面也整洁清爽，与店铺适配度非常好，这一点是其他插件无法比拟的。希望聊天框可以更加只能一下，比如实时翻译各种语言，可以提高商店的客户接访效率，也能给客户带来更加快捷的体验。希望在实时翻译上，能尽快得到完善，谢谢~
I installed "Shopify inbox" about 6 months and I it's been very helpful. My clients pop in & out, leave a message or read those FAQ's. Easy to use and makes my life easier.
Best chat app so far. Track my order feature is the best which I like. Thanks Shopify for making E-Commerce websites more valuable.
I love this app because it is so much easier for the customer to get in contact with me and vice versa.
Till now, it is perfect. Very fast and convenient. It would be better if the page display icon can be fixed in one position, the suspension is very affecting the appearance.
Thanks so much for this feedback! -Ivy, Shopify Support
Shopify just went through the process of a major upgrade. Its no fully loaded and everything a shop owner needs is provided in a timely manner. Its Turned into a conversion beast. Love em
good app good app good app good app
good app
good good good good good good good app
good app
good app
I don't use the phone, so this app is amazing. I love that it's free! I have tried many chat apps but finding one to integrate this well is rare.