Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
Refine
-
By rating
Good app! I've been using it for about a week now and cannot be more grateful to have this app. Definetly recommend it!
Very easy to use and well set up. Thank you
Great way covert visitors in buyers
It works well. Somehow, I still miss some of the notifications. If the notifications kept coming until answered, that would make it near perfect.
Thank you for providing your review and I am glad to hear that Shopify Inbox has worked well for you thus far. Having the notifications repeat if unanswered would indeed be a helpful addition and thank you for sharing this piece of feedback with us; I will be sure to share this with our development team. -Victor, Shopify Support
Very user friendly and helps to answers questions from customers faster.
Buenísimo
praktische Funktion wenn man Shopify Kunden von überall antworten können möchte. Macht einen guten Eindruck.
Love it. Solves a lot of problems. now we can manage business, our customers from my mobile 24x7 from anywhere and also monitor all the customer communications. This has really boosted our sales.
Very usful. Much more accessible to our customers who can not find our email address, and also the chat will target the specific item they might have a question about. I have found that the auto generated suggested messages are not always accuarte, saying we have something in stock when, in fact, we are out of stock. Overall it is a postivie experience.
yea.