Reviews (5,706)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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Its great for its price - thats the key thing here :)
Simple, nice features and it works. Haven't got into it deeply but it does seem to have nice features like assignment of messages to others in the business.
这个应用非常好，简单便捷
This is a great add on feature that allows you to keep the original email requests handy.
Nice app
Muy útil para estar en contacto con los clientes
App is actually horrible. Ton of customer complaints. Can't customize it other than color. No options for name or email if no response. If you don't respond in X time, the customer leaves with no option to contact them afterward.
Great to be able to have instant contact with my clients. It's quick and allows me to convert a query into a sale very efficiently.
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
Hello paypon 7 store, Thanks for the excellent review!!!
I am super happy to hear that you like our app. Keep your app up to date and as always, let us know if you have any problems or questions. Contact us from the support section of the app or our team can be reached directly at ping@shopify.com
All the best to your future success!
Ruby C.
Senior Support Specialist - Ping
This app makes it easier for me to monitor my selling channels and any customer interaction in one place. It has help in gaining sales and repeat customers
Overall the app facilitates easy sharing of sales promotion information to audiences from Facebook and Instagram.