Reviews (5,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.
Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.
This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!
i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards
This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions.
Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password
es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta
Esta aplicación me ayuda a gestionar la comunicación con los clientes de forma fácil y cómoda. Proporciona un servicio esencial de primera respuesta, que ayuda al cliente a saber que te importa.
It works good but need little more improvement in accuracy, notification and instigation. Overall works good.
Recomendo.