Reviews (5,708)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication features that enhance customer service efficiency and sales. They appreciate its seamless integration with Shopify, user-friendly interface, and mobile accessibility, which allow for managing customer interactions on-the-go. Key features like quick replies, automated responses, and customization options, along with spam detection, are noted for saving time and maintaining a clean communication environment. Additionally, it's recognized as a cost-effective solution with substantial functionality at no extra cost.
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Facilita o trabalho e organização do contato com o cliente!
goodz
Super gut, einfach zu nutzen und funktioniert einwandfrei und wird bei mir schon von vielen Kunden genutzt :)
Leider funktioniert die App nicht mehr. Seit ein paar Tagen wird der Chat plötzlich nicht mehr angezeigt.
Works well as we love to have interaction with our customers and answer questions. Communication is most important !
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ilove
Very easy to use and well set up. Thank you
Getting notifications but they are silent. Any chance of adding sound with reminders? How about a pop too.
Thank you for taking the time and sharing this feedback! If you're using the desktop notifications (https://bit.ly/3DyLxDv), then there is an alert sound and a visual indicator. For mobile notifications or mobile reminders (https://bit.ly/3sURAij), such as on iOS or Android devices, you can enable the sounds or the pop-up banner style for Shopify Inbox through the device's Notification settings. If you need any help with this, then our support team would be happy to assist you. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Nice experience with Shopify inbox
It wi be better if it was notify me about Every massege from Shopify