Shopify Inbox , 4,461 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

December 12, 2023

Dressed in Joy
United States
About 2 months using the app
November 29, 2023

The Quaint Magnet Shop
Singapore
9 months using the app
November 29, 2023

SILCO HAUS
Australia
11 months using the app
November 24, 2023

Paellíssimo
Spain
Over 1 year using the app
December 18, 2023

LuxAnthropy
United States
19 days using the app
December 9, 2023

Bandicute
Australia
2 months using the app
December 4, 2023

European Food
United Kingdom
5 months using the app
December 6, 2023

Sunshine JDM
United States
4 months using the app
November 30, 2023

BLUE CITY NYC
United States
8 months using the app
December 4, 2023

Shopp Luxo Moda
Brazil
5 months using the app