Shopify Inbox , 4,224 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

October 8, 2023

Kemelia
China
About 1 year using the app
December 13, 2023

Réelle Paris
France
1 day using the app
September 17, 2023

CellsDividing
United States
Almost 4 years using the app
November 13, 2023

Paper Pigeon
India
3 months using the app
November 8, 2023

ArtisanBaker
Romania
14 days using the app
September 30, 2023

veloofleur
Belgium
Over 1 year using the app
October 23, 2023

The MiniWarGaming Forge
Canada
3 months using the app
October 20, 2023

Redfever
India
3 months using the app
November 24, 2023

Coco & Cici
Netherlands
1 day using the app
November 14, 2023

MADUMA
Malta
5 days using the app