Shopify Inbox , 4,253 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.

November 8, 2023

ArtisanBaker
Romania
14 days using the app
November 13, 2023

Paper Pigeon
India
3 months using the app
October 23, 2023

The MiniWarGaming Forge
Canada
3 months using the app
October 20, 2023

Redfever
India
3 months using the app
November 14, 2023

MADUMA
Malta
5 days using the app
November 14, 2023

ViaMundi
Germany
5 days using the app
November 24, 2023

Coco & Cici
Netherlands
1 day using the app
November 14, 2023

Tuxedo Action
United States
4 days using the app
October 26, 2023

JessiKa Hetel Créations
France
About 1 month using the app
January 3, 2024

Osuno Colombia
Colombia
About 1 hour using the app