Shopify Inbox , 4,285 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing real-time customer communication, leading to improved service and increased sales. They value its seamless Shopify integration, mobile functionality, and direct chat product links. The Quick Replies and automated responses are praised for saving time. However, some merchants seek more customization, advanced features like AI integration, proactive messaging, and improved reporting. The app's reliability and Shopify's support are highly valued.

October 18, 2023

Frylics
Netherlands
8 months using the app
October 27, 2023

RAISE Official Store
China
3 months using the app
October 21, 2023

Nomads of India
India
6 months using the app
October 23, 2023

BaeTech
Peru
4 months using the app
November 20, 2023

Urban Trendz
India
About 2 months using the app
October 8, 2023

Saphir India
India
Over 1 year using the app
October 21, 2023

Kaffeewelt
Germany
5 months using the app
October 20, 2023

MIMESIS
Japan
5 months using the app
November 7, 2023

Acupulse
Romania
23 days using the app
November 13, 2023

Enask Shop
Saudi Arabia
10 days using the app