Shopify Inbox , 4,327 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

November 8, 2023

ArtisanBaker
Romania
14 days using the app
November 13, 2023

Paper Pigeon
India
3 months using the app
October 10, 2023

motocross4u
United Kingdom
6 months using the app
September 20, 2023

Maslinda Designs
Greece
Almost 2 years using the app
December 13, 2023

Réelle Paris
France
1 day using the app
September 26, 2023

JDigitales Chile
Chile
About 1 year using the app
September 27, 2023

Copadstore
Egypt
About 1 year using the app
October 4, 2023

Sigr
Sweden
9 months using the app
October 13, 2023

Dapper-Empire
United Kingdom
5 months using the app
October 9, 2023

Virtuosa Jewellery
United Kingdom
6 months using the app