Shopify Inbox , 4,386 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

November 15, 2023

FABRICS.TOP
China
9 months using the app
November 24, 2023

Tool Ferreterías
Mexico
5 months using the app
October 30, 2023

Toasted Coffee Roasters
New Zealand
About 4 years using the app
October 10, 2023

Bianca Mila
United Kingdom
Over 1 year using the app
December 6, 2023

The Jetters Edge
Australia
About 21 hours using the app
November 1, 2023

Twenty Compass
Canada
3 months using the app
October 4, 2023

Active-Workwear
United Kingdom
Almost 2 years using the app
October 23, 2023

innuendo-lederwaren.nl
Netherlands
6 months using the app
November 9, 2023

Vier Patas
Germany
About 1 month using the app
September 17, 2023

CellsDividing
United States
Almost 4 years using the app