Reviews (4,701)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.

July 22, 2024

Excelente para comunicação com o cliente direto pelo nosso site.

Papillon Fleurs | Made for You
Brazil
11 months using the app
July 4, 2024

Messages are fast and well presented. Very happy with Shopify Inbox.

safewastesolutions
Australia
About 2 months using the app
January 14, 2025

Very quick

Wallplate.Store
United States
4 months using the app
October 16, 2024

use it everyday to run my online store

S T E L L I N O
Australia
Almost 4 years using the app
July 19, 2024

Wish it could be Text not e-mail....

Willi's Ski Shop
United States
Almost 2 years using the app
February 25, 2025

Fácil de usar. Muy práctica.

Reharvest
United States
5 months using the app
November 10, 2024

It helps greatly with identifying spam.

The Sun Seekers Store
United States
About 2 years using the app
July 7, 2024

Keeos you in contact with your customer base. In addition, its easy to navigate.

EMAHS WELLNESS GARDEN
United States
Almost 2 years using the app
February 1, 2025

Sehr altbacken, wenige Einstellungsmöglichkeiten und Desktop nicht gleich mit Mobile Version!

Lymaja Jewelry
Germany
Over 1 year using the app
December 7, 2024

Werkt perfect voor mij. En het helpt echt wel om meer verkopen te kunnen realiseren

Pixure Art by Jan De Nil
Belgium
5 months using the app