Reviews (5,673)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

June 14, 2024

mlondoll
Hong Kong SAR
2 months using the app
November 8, 2024

Prape Rshad
Germany
4 minutes using the app
May 29, 2024

Pacific Pride
United States
Over 1 year using the app
June 14, 2024

Fashion Case
France
About 2 months using the app
June 25, 2024

PSYCO
Italy
11 days using the app
May 22, 2024

Fineao-Sports
China
Over 3 years using the app
July 10, 2024

Genkinno
Hong Kong SAR
1 day using the app
May 27, 2024

The Great Invertebrate
United States
Over 1 year using the app
June 7, 2024

Scarsa Co
Colombia
4 months using the app
May 19, 2024

221B Tactical
United States
Over 4 years using the app