Reviews (4,802)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

October 26, 2023

Ere Research
Netherlands
11 months using the app
December 10, 2023

Fix-A-Floor
United Kingdom
8 months using the app
November 29, 2023

Stretch Dance, Ltd.
Canada
About 2 months using the app
October 31, 2023

TrulyGood
South Africa
9 months using the app
November 9, 2023

CBRpunk
United Kingdom
6 months using the app
November 4, 2023

KUPI SAT
Bosnia & Herzegovina
8 months using the app
October 10, 2023

Bianca Mila
United Kingdom
Over 1 year using the app
October 23, 2023

Coppersmith Creations
United Kingdom
12 months using the app
December 6, 2023

Radicand Tech & Home
South Africa
26 days using the app
November 13, 2023

ChihulyChandelier
Hong Kong SAR
5 months using the app