Reviews (5,683)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 15, 2024

Tulip Rd. Studio
United States
4 months using the app
May 24, 2024

GIGA STUDIO
Georgia
About 1 month using the app
May 2, 2024

8SET
Denmark
Over 1 year using the app
May 14, 2024

doughnutofficial.fr
France
4 months using the app
May 18, 2024

Blue Ridge Harley-Davidson
United States
2 months using the app
April 22, 2024

Predire Paris Srbija
Serbia
Almost 3 years using the app
May 7, 2024

Sundt Liv
France
8 months using the app
May 2, 2024

Klephant
India
About 1 year using the app
May 28, 2024

HBM Consulting
Romania
19 days using the app
May 15, 2024

Kathy Womack Gallery
United States
Almost 3 years using the app