Reviews (5,683)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 20, 2024

4XOD
Peru
3 months using the app
May 13, 2024

ORDESIGNN
France
7 months using the app
May 14, 2024

Canovascotton
Spain
6 months using the app
April 29, 2024

FASHION SINNERS
United Kingdom
Over 2 years using the app
April 30, 2024

ArteChila
Mexico
About 2 years using the app
April 30, 2024

Radical Broccoli shop
Norway
About 2 years using the app
May 24, 2024

GIGA STUDIO
Georgia
About 1 month using the app
May 15, 2024

Best Essential Oils
Italy
4 months using the app
May 22, 2024

Orenia Store
Canada
About 2 months using the app
May 12, 2024

Eco Kallis
Portugal
6 months using the app