Reviews (5,683)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 6, 2024

Czarina
Australia
Over 1 year using the app
May 6, 2024

arabesquebeauty
Bahrain
Over 1 year using the app
May 1, 2024

Creative Pro Hair Tools
United States
Over 2 years using the app
May 25, 2024

sixkshop
South Korea
About 2 months using the app
June 5, 2024

ArataRacingWorks
United States
5 months using the app
May 9, 2024

My Favorite Sweet Shoppe PGH
United States
12 months using the app
July 1, 2024

AartShaart
India
3 days using the app
May 19, 2024

Shia Skin Care
United States
4 months using the app
May 13, 2024

Funset MX
Mexico
7 months using the app
June 9, 2024

GG moda patriottica
Italy
5 days using the app