Reviews (5,679)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 8, 2024

Pangea Rocks A/S
Denmark
Over 1 year using the app
Edited June 20, 2024

marilym fitness
Brazil
5 months using the app
May 26, 2024

Mister PiliPili
Côte d’Ivoire
About 2 months using the app
May 22, 2024

Cristaliza
Mexico
3 months using the app
May 7, 2024

OIVIO FIT
Hong Kong SAR
Over 1 year using the app
April 25, 2024

SOCKERBIT
United States
Over 4 years using the app
June 7, 2024

Bluefairyhorizon
Canada
4 months using the app
May 6, 2024

Czarina
Australia
Over 1 year using the app
May 6, 2024

arabesquebeauty
Bahrain
Over 1 year using the app
May 1, 2024

Creative Pro Hair Tools
United States
Over 2 years using the app