Reviews (5,648)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

February 1, 2024

Bumi España
Spain
About 1 year using the app
January 1, 2024

Sohar's Adventskalender
Germany
Over 1 year using the app
November 14, 2023

Karogu Veikals
Latvia
Over 1 year using the app
December 25, 2023

Aisha Acessórios Femininos
Brazil
Over 1 year using the app
January 20, 2024

Mayra Pink Shop
Brazil
About 1 year using the app
March 13, 2024

GBRCard
Australia
5 months using the app
December 10, 2023

David's Antiques & Jewelry
United States
Over 1 year using the app
August 17, 2024

Jomie Pâtisserie
Canada
November 30, 2023

Blackberry Creek Mattress
United States
Over 1 year using the app
November 9, 2023

Phannie Potter - Art & Beyond
United Kingdom
Over 1 year using the app