Reviews (5,646)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

February 2, 2024

Lauft Germany
Pakistan
About 1 year using the app
November 22, 2023

My Nude Shade
United States
Over 1 year using the app
March 31, 2024

GREIFS
Germany
2 months using the app
March 18, 2024

Purfectlypamper
United States
4 months using the app
December 14, 2023

Niche Fragrance Lovers
Australia
Over 1 year using the app
January 13, 2024

XHDATA
Hong Kong SAR
About 1 year using the app
December 2, 2023

KHEONI
India
Over 1 year using the app
March 19, 2024

Christina Jewelry & Watches UK
United Kingdom
Over 4 years using the app
April 3, 2024

Cio Manualidades
Chile
About 2 months using the app
April 1, 2024

GadgetGlow
Pakistan
About 2 months using the app