Reviews (5,646)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

March 21, 2024

The Lush Way
United States
3 months using the app
January 7, 2024

arrange toi
Canada
About 1 year using the app
April 22, 2024

BRIJ Medical
United States
12 days using the app
April 1, 2024

Smile Store
France
About 2 months using the app
November 15, 2023

redodopower-jp
Hong Kong SAR
Over 1 year using the app
February 22, 2024

Re-Ride Tack Shop
United States
8 months using the app
February 12, 2024

Pi Australia
Australia
9 months using the app
December 18, 2023

Silart Academy
Lithuania
About 1 year using the app
March 4, 2024

Mecca Books
United States
6 months using the app
December 1, 2023

El Rockerito
Mexico
About 1 year using the app