Reviews (5,646)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

February 6, 2024

Grove Collective
United States
10 months using the app
December 27, 2023

obuvlambert
Slovakia
About 1 year using the app
February 2, 2024

Coastal Chaos LLC
United States
11 months using the app
November 15, 2023

BOULDERBALL
Italy
Over 1 year using the app
January 23, 2024

Contents Hair Care
United States
11 months using the app
February 6, 2024

Updatech
Chile
10 months using the app
November 8, 2023

smol-block
India
About 1 year using the app
January 30, 2024

RoColet
Romania
11 months using the app
April 2, 2024

Armaria Brasil
Brazil
About 2 months using the app
April 2, 2024

Crowneshop
Pakistan
About 2 months using the app