Reviews (5,647)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

December 4, 2023

Shopp Luxo Moda
Brazil
About 1 year using the app
December 6, 2023

Newton's Paints & Crafts NZ.
New Zealand
About 1 year using the app
November 17, 2023

Annie Sublimates
United States
About 1 year using the app
December 4, 2023

GL Canvas Print Art
China
About 1 year using the app
March 19, 2024

King Queens e-commerce
United States
3 months using the app
March 30, 2024

Harshita jewellery
India
About 2 months using the app
March 19, 2024

MONCADA
Canada
3 months using the app
November 14, 2023

ADC SHEMONA
India
About 1 year using the app
January 23, 2024

The Happy Brand
South Africa
10 months using the app
June 12, 2024

Frantiz
Chile
19 minutes using the app