Reviews (5,647)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

December 11, 2023

MAWI
Chile
11 months using the app
December 6, 2023

Hadrien Patisserie
Canada
11 months using the app
March 29, 2024

Deven Rue
United States
About 2 months using the app
December 5, 2023

Little White Dress
United States
11 months using the app
December 21, 2023

averogifts
Israel
11 months using the app
March 27, 2024

Fabrico.PK
Pakistan
Almost 2 years using the app
March 16, 2024

The Tailgate Foodie
United States
3 months using the app
February 24, 2024

25 em Casa Shop
Brazil
6 months using the app
February 23, 2024

Space Lab Systems
United States
6 months using the app
December 10, 2023

High Falls Hemp NY
United States
11 months using the app