Reviews (5,647)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

January 23, 2024

The Happy Brand
South Africa
10 months using the app
June 12, 2024

Frantiz
Chile
19 minutes using the app
February 14, 2024

Golden Star Jewellery
Canada
7 months using the app
December 3, 2023

305 Deco Living & Co. LLC
United States
12 months using the app
January 10, 2024

Business Goals Royal.pro
Aruba
10 months using the app
April 16, 2024

elmatheofficial.com
Switzerland
15 days using the app
April 20, 2024

Little Mount Lavender
United States
11 days using the app
March 12, 2024

Tubeclamp AU
Australia
Almost 4 years using the app
December 19, 2023

Majime Play
Spain
11 months using the app
April 3, 2024

Groppe Libros
Mexico
About 1 month using the app