Reviews (5,647)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

February 23, 2024

Saveur Sous Vide, le prêt à manger
Canada
6 months using the app
May 6, 2024

Give Thrill
India
27 days using the app
November 15, 2023

Cheap Toilet Tank Lids
United States
11 months using the app
April 3, 2024

Grays 1922 Ltd
United Kingdom
About 1 month using the app
February 21, 2024

Thomas Custom Woodworks
United States
6 months using the app
December 13, 2023

Lignatool
Austria
10 months using the app
March 30, 2024

TheFutbolistaCloset
Israel
About 1 month using the app
November 29, 2023

SILCO HAUS
Australia
11 months using the app
November 13, 2023

Salty Dog Mercantile
United States
11 months using the app
January 28, 2024

Solutionshop
Egypt
8 months using the app