Shopify Inbox , 4,156 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.

December 13, 2023

Good app, does what it says on the tin

PhreakClub
United Kingdom
Over 1 year using the app
December 20, 2023

very convenient

ZALIA
United States
Over 2 years using the app
January 5, 2024

This app lets you connect directly to the Consumer, Definitely recommend to any business owner

TheHumanShopp
United States
2 days using the app
March 24, 2024

nice!

Palawan Authentic South Sea Pearl Shop
Philippines
About 1 month using the app
November 28, 2023

Fantastic way to connect live with customers, allows me to add discounts and products too. Thanks for the great app!

Purity Lace Designs
Australia
About 1 year using the app
January 7, 2024

Seamless integration with may simple bells and whistles...

Home Sew
United States
11 days using the app
December 15, 2023

I love that I receive an email when anyone has messaged me and the inbox works efficiently and logically. It is easy to use, clear, simple and does the job. I have no hesitation in recommending it.

Bear Loves
United Kingdom
10 days using the app
January 6, 2024

works like an inbox should

Lidazie General Store
United States
5 months using the app
January 25, 2024

love this chat

James Cress Florist
United States
7 months using the app
April 3, 2024

Love, love, love this app! I just installed but the process is made super easy. And it's free!! Great app!

Newborn Nursery Furniture
United States
32 minutes using the app