Reviews (5,634)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

September 15, 2023

Edinburgh Whisky Academy
United Kingdom
3 days using the app
October 14, 2023

Gloztik
United States
About 1 month using the app
September 6, 2023

Secondful
United Arab Emirates
28 days using the app
September 13, 2023

Heels Shoes
Pakistan
2 days using the app
November 1, 2023

Hoss Tools
United States
1 day using the app
November 1, 2023

Stickley Brand
United States
1 day using the app
September 18, 2023

The bichette
France
About 23 hours using the app
November 19, 2023

MAREZ
Spain
27 minutes using the app
January 20, 2024

boutiquekiffca
France
14 minutes using the app
November 1, 2023

Kalvo Store
Finland
About 3 hours using the app