Reviews (5,626)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

February 29, 2024

Garmatel
Portugal
About 2 hours using the app
November 1, 2023

Kalvo Store
Finland
About 3 hours using the app
January 3, 2024

Osuno Colombia
Colombia
About 1 hour using the app
November 19, 2023

MAREZ
Spain
27 minutes using the app
September 27, 2023

Beltbag.in
India
20 minutes using the app
January 20, 2024

boutiquekiffca
France
14 minutes using the app