Reviews (5,634)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

February 29, 2024

Garmatel
Portugal
About 2 hours using the app
April 6, 2024

Corvogue
Australia
25 minutes using the app
October 31, 2023

Barska
United States
5 days using the app
October 21, 2023

Bakeo House
Malaysia
5 days using the app
September 11, 2023

The Nexus Mount
United States
5 days using the app
September 17, 2023

SmartShineSolution™
Switzerland
4 days using the app
September 27, 2023

Roohts
United Kingdom
About 2 months using the app
September 4, 2023

SUMI WITH SOUL
Spain
4 days using the app
October 17, 2023

Trade Door Handles
United Kingdom
About 2 months using the app
January 9, 2024

Custom Pet Boutique
Canada
3 days using the app