Reviews (5,634)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

September 15, 2023

La tienda de Sonia nana
Spain
9 days using the app
March 22, 2024

Lumina Paasos
Brazil
About 1 hour using the app
September 26, 2023

GORILLA SQUAD JP
Japan
4 months using the app
September 1, 2023

Go Cozier
Pakistan
7 days using the app
October 3, 2023

Nala Care | Free-From Skin Care
Canada
7 days using the app
September 20, 2023

Christine Alexander Fine Jewellery
United Kingdom
7 days using the app
November 7, 2023

SafariWorks Decor
United States
4 days using the app
September 22, 2023

MUCIAKIE
China
3 months using the app
October 18, 2023

ASTOONS STORES
Iraq
3 months using the app
September 4, 2023

Remar Outlet Ireland
Ireland
6 days using the app