Reviews (5,635)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service with features like real-time communication and automated responses. They value the "Quick Replies" for handling common queries, the ability to send tracking updates, and customizable responses that integrate seamlessly with Shopify. The user-friendly interface and real-time notifications ensure important customer interactions are not missed, and the mobile app is noted for its convenience. Support from Shopify is consistently described as responsive and helpful, enhancing the app's effectiveness in improving e-commerce operations and customer engagement.

March 21, 2024

Axbagstore
China
About 4 hours using the app
October 21, 2023

Nutmixr
Australia
17 days using the app
November 3, 2023

FitFiu Babies
Portugal
16 days using the app
September 23, 2023

Thee ILLUSTRIOUS
United States
8 months using the app
September 27, 2023

Envogue Furniture : Bedroom,Kitchen,Dining,Living Room
United Kingdom
15 days using the app
November 3, 2023

Luxbags
Hong Kong SAR
7 months using the app
September 26, 2023

Variety Vista
Malaysia
14 days using the app
October 22, 2023

Yellow Apple
India
6 months using the app
October 14, 2023

Smiley Face Coffee
Germany
11 days using the app
October 23, 2023

FreakCorp
Spain
10 days using the app