Reviews (456)

Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless eBay integration, which simplifies listing and managing Shopify products. It's praised for robust inventory synchronization, customizable templates, and responsive customer support. Features like bulk listing and automatic updates save time and improve sales by enhancing online presence and streamlining eBay operations. Merchants find it offers good value with continuous functionality enhancements.

Edited October 12, 2014

Very good , great customer service.

AudioShop Instruments and Recording
Australia
About 2 months using the app
October 23, 2017

Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually.

https://www.vapepeople.co.uk

Vapepeople
United Kingdom
Over 2 years using the app
May 8, 2020

It's good. Easier to use than other apps for sure. There are many features that although we don't really use but look very useful. Recommended for eBay connection

Runnin' Wild Toys
United States
Over 2 years using the app
April 19, 2021

App ran fine for awhile, then I tried to re-install it after an error. It stopped connecting to my Shopify account, so I tried to get help. Waited two days, contacted them again and was curtly told that when they knew, I'd know, and then they cut me off. Don't bother paying for an app you can't reliably use.

Bone Jack Vintage
United States
About 1 year using the app
Edited January 4, 2019

If you have time to waste it, this app for you.
No Data and Photos Synchronisation,
Remove your stock from Shopify and Ebay without your permission
Make a chaos in your ebay store.
Just wonderful app if you want always play with frogs, have conversation with irresponsible staff members, have errors trying to access to your profile on time.
You did not sell any more as configuration not show real buyers and communication with them, you will receive only fake accounts, especially emails. in this case frogs only jumping in your head after all this...
This app fit only for one solution - instal share your all stock from Shopify to eBay, and uninstall this Froggy App, as orders you can generate by yourself fast enough and enter real customer details from eBay for future marketing purpose.

Konstantin Antiques Ltd
United Kingdom
About 1 year using the app
Edited July 29, 2020

A very serious app. shopify integrates with eBay connect and eBay Connect integrates with ebay.

Good Robot
United States
About 1 month using the app
October 5, 2015

just set up my first item, thought it would take days or weeks to list my inventory manually on ebay. but thx to inkfrog its just a matter of minutes (depending on your inventory of course)

so far just AMAZING!!!

Bottlecity
Germany
About 1 month using the app
Edited September 10, 2019

The app works great for ebay SUPER simple, Amazon not so much although they are telling me it does if I add the channel I cant get the items to export to Amazon. They have escalated my request 2 days ago and still have no answer. Same exact thing as a few months ago. I asked Can i export and get "Yes" then I ask how and get nothing...

Like I said AN AMAZING app for ebay but the amazon channel does not work!

Toypocalypse
United States
About 3 years using the app
inkFrog, Inc replied September 13, 2019

Thanks for the review Toypocalypse and for the feedback on the export to Amazon feature.

The export of listings to Amazon is still a beta feature and at this time, the option to export listings already synced to a store product is not available. If the listings are currently synced to Shopify, they are not able to be exported to Amazon. We hope to add this option in future software updates.

Edited August 11, 2020

From the beginning I never felt like the support team was actually there to support. The app also has so many issues. Variants do not sync correctly, app lags and has such long delays and no one will tell you why. You can send them an email with a list of issues and you'll get back a one liner response that doesn't answer the questions you had. I am only going to keep trying to work out the kinks since I've already spent money on this. But if you are looking for a solution to get your listings on ebay from Shopify, I HIGHLY recommend looking at other services as I should have.

****UPDATE 8-11-20 @ 12:10AM*** This is an email from Michele at Inkfrog. Even when they know their system has an issue and you request a credit for the time and money its costed you, this is what Michele @ InkFrog sent me:

Michelle (inkFrog)
August 10, 2020 10:51 PM (UTC-07:00)
Hi, Gabe.

There is a known issue with slow loading of some inkFrog accounts that the dev team is aware of and actively working to resolve the issue as quickly as possible.

inkFrog is not obligated to provide a credit or refund at this time - https://www.inkfrog.com/terms/

Sincerely
Michelle
Image 1

From US (IkoinicStudios) Sales
August 10, 2020 10:29 PM (UTC-07:00)
This is all it does when I click the “live” listings under eBay. I’ve cleared my cookies, cache and all history in Safari and even used Chrome and Firefox and the issue is still the same. What’s the solution for this?

This is the approach this company takes with their paying customers. Apparently, through THIER terms of service, they can pretty much destroy your system, have system delays, and there was something about transferring of code and trojan horses in THEIR terms of service that may occur but again, they are not liable. The only thing they are liable for is to collect your monthly service charges every month. Good going Michele @InkFrog. BTW, everything I just mentioned can be found on their Terms of Service so please read those before deciding to to business with this company.

IkonicStudios
United States
About 1 year using the app
February 27, 2019

Avoid this terrible app and support team all costs! has more bugs than the ebay channel app (which is FREE and updates photos and variants). completely messed up my store- even tho it was only set to sync from shopify to ebay nearly all updates failed or didnt occur and could never get a straight answer from support as to why. Furthermore, it put its logo on every description despite my setting forbidding such.

Style & Horses
United States
About 1 year using the app
inkFrog, Inc replied March 11, 2019

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

Please feel free reach out to help@inkFrog.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.