Wave: Instagram feed & TikTok , 310 reviews
We recently installed this app since the Instagram feature on our home page was going away and Tattu was awesome to work with. They were prompt and so far works great! We would highly recommend and the best part is they have a free version which is what we have used so far.
The App is Great & performs very well. The integration was seamless & the support from Tattu is just brilliant. These guys are offering the best support out there. She understood even the trickiest of requirement via email communication itself & delivered as per our exact requirement. A big thumbs up!!
The support from Tattu is second to none. She is always very friendly and eager to make any changes you need happen quickly.
10/10 would recommend.
We needed to find an alternative solution when Instagram made changes to their API so we couldn't use the built-in Instagram section anymore. We are a dog harness and apparel company so showing off life photos of our products via Instagram is important to us. We use Out of the Sandbox theme and they suggested Shop Instagram. The customer support team in particular "Tattu" is super friendly and easy to communicate. There's not much back and forth as she tries to resolve your issue in one shot. Great customer service will always win my support. Highly recommend it.
Very fast and easy communication with the developers. The app works great, super easy to use and install. I like it a lot.
Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :)
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!~
Good communication and information for installing the app. Up and running in no time. I had a problem which was solved quickly.
Thank you very much for leaving us such a wonderful review! :)
We put customer experience and satisfaction as our priority and we are thrilled that you loved your experience! Thank you for staying with us!
I wanted to setup and use this app but it does not work in Google Chrome. I work off of my companies computer and cannot download any 'extensions' or other browsers to bypass this.
Dear merchant, we are sorry to hear that you had such experience, but we really appreciate you bringing this to our attention.
We would like to confirm that our app works on Google Chrome. Please know that your case was an exception. As for now, we suppose your browser might be outdated...as you are the only merchant who has reported this.
However, as you can see from other reviews, we are known for taking ownership and caring deeply about our merchants. And we have been craving to make things right asap. We have already sent a couple of emails with possible workarounds but never heard back... :(
We are always happy to discuss such issues and resolve them ASAP. You can just hit the Live Chat button on our website, contact firstname.lastname@example.org or we can jump on a call to discuss this.
www.thepreferredbird.com loves the app and especially the support ! - Extremely easy to install and user friendly !
Super helpful and service minded support, they helped me set it up quickly and where very fast to assist me and even helped me to personalize it to my store. I can warmly recommend this app.
App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.
Thank you for bringing this into our attention dear merchant! :)
We would like to let you know that we carried scheduled server maintenance and improvement work that took just a few minutes and we are really sorry that you found yourself at the exact same time trying to install the app...
The good news is that our app has already been installed and you can see our shoppable gallery on the homepage of your store! Would you mind taking a look?
By the way, we have sent a couple of emails over the past few days and hope to get your response.
We are always happy to discuss any questions. You can just hit the Live Chat button on our website, contact email@example.com or we can jump on a quick call. :)