Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features including product reviews with star ratings, widgets, and review carousels. It's praised for its seamless integration with social media and Google Merchant Center, as well as its ability to import and group reviews. The customer support is noted as responsive. However, some merchants reported issues with settings changing after updates and a lack of moderation options for unfair reviews. Despite these minor issues, its robust features, ease of use, and affordability make it a valuable tool for businesses of all sizes.

May 6, 2024

Excellent customer service when troubleshooting. Quick and responsive. The products also work well and have few issues.

Sports Recovery Hub
United States
10 days using the app
April 28, 2024

I love this app! Very helpful! and Ron was great to work with! THANK YOU SO MUCH!

Lovely Lane
United States
About 2 months using the app
Edited May 10, 2024

One of the worst apps i used. They make you believe to give you free stuff but instead just a bait to get you to the paid plan. Do not fall for the trap of which looks nice on paper.

SERAPHIN | Korean & Japanese products
United Kingdom
21 days using the app
Judge.me replied May 13, 2024

We're very sorry to hear that you were having an issue editing the email templates on our free plan.

To confirm, the custom template, the one you were looking at, is available on our Awesome plan with full customizations and drag-and-drop editor.

Besides that, we also have the default templates, which are completely free to edit and use.

Our team has tried and reached out to clarify this concern. Hope to hear back soon!

January 29, 2024

Jess from the Support team has been helpful! Easy and fast communication when needed. App works well.

Freezeframe
Australia
About 3 years using the app
March 4, 2024

Great experience. the representative was patient with me and got all my issues resolved in a timely manner

Dan&Co
United States
Over 1 year using the app
March 17, 2024

Everything is done quickly and easily in a few minutes

smodx
United States
About 2 months using the app
May 13, 2024

The app is working well and has a very quick and helpful customer service. Recommend.

VITALOOP
United States
27 days using the app
May 3, 2024

I worked with several Judge.me support people on a few install and tricky review import issues for my company Noble Body. Everyone was great, patient, and persistent. They got it done and it works awesome. Highly recommend this product and these people. Thank you! Johnny, Founder.

Noble Body
United States
1 day using the app
April 23, 2024

The best review app in my experience. Support is super fast and helpful.

Linen Notes
Lithuania
About 1 month using the app
April 21, 2024

Amazing help from the chat support, Leandro especially! Very good app as well.

Rebrise
United Kingdom
About 1 month using the app