Reviews (449)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly interface and easy installation, suitable for all technical skill levels. They appreciate the effective customer support, quick to resolve issues and answer questions. Key features like automated marketing tools for abandoned cart recovery and Facebook marketing are highlighted for enhancing customer engagement and boosting sales. Merchants also value the good cost-effectiveness, noting it improves store functionality and revenue without significant investment. The proactive engagement from the app's team and seamless Shopify integration further contribute to its positive reception.

November 4, 2018

Yes its good. I am still trying to find out if it really does what it says in the box and brings resuts.

Getanybag
Estonia
3 days using the app
October 2, 2017

Slowed my site down to a crawl

Physique Tea
United States
6 days using the app
Edited November 15, 2018

i used kit karts for about 2 days now and i have to say kit is a big help if you can get kit to connect, not complaining though he is a free worker.

ReachOne1
United States
3 days using the app
May 13, 2018

Very great app, makes everything easy.

Planes4days
United States
About 5 hours using the app
June 2, 2019

I havent had any changes since adding kit kart. Still not receiving orders from my store....only from Ebay.

FrettySketty
United States
5 days using the app
January 10, 2018

nice app.................................................................................

Brooklynlighthouse
United States
3 days using the app
August 22, 2019

I used this to help me target my advertising to gain purchases. Unfortunately, I did not receive a single purchase from this and paid a ton of money.

MLNS
United States
5 days using the app
Edited November 4, 2018

I have done some test purchases on my site. Kit karts sent me an email for each item I didn’t purchase without any photo of the product. I think it would be great if it could limit one email per customer with all of the things that were abandoned (including photos) in one email. Otherwise it’s a helpful tool for sure!

Romantiques
United States
4 days using the app
April 28, 2018

Doesn't work. I have the video proof from another app that clients add products to their shopping cart but Kit Karts does not detect any of it. Lost a few sales because of it..

Bageshop
France
5 days using the app
August 8, 2020

Unless you can set up a reminder email for the abandoned shopping cart there is no advantage to using your program over what is built into Shopify. Please request this as a matter of urgency.

JustGoodKit Australia
Australia
4 days using the app