Reviews (2,974)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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The integration with Shopify was easy peasy!
Klaviyo provides excellent resources to help grow my business and I am happy with the progress we have made over the last few years.
I would heartily recommend Klaviyo to you for your email/SMS needs.
John M.
Thank you for being such a loyal customer.
I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.
Would highly recommend. The customer service is so quick to respond and so helpful.
This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.
I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!
the 24/7 chat support is amazing ! whatever you want to do, you'll be able to get support along the way
The platform is amazing -best out there .really happy with how it performs and ease of use . Love the courses . 5 stars
BUT the support is lacking .very very slow, limited weekend response , no phone number. Urgent issues when you can’t get into your account -took days to get a response ...very stressful when your business is running through it to not be able to ring , or have any online chat . Fix this and you’ll get 5 stars ⭐️
Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.
Very happy with Klaviyo and all of its features
If you ever get hacked, do not expect the customer support to help you. I have been using Klaviyo since 2021. Recently my account was hacked and after numerous emails to customer support, I have not received any help, other than them telling me that my account is not associated with the email I'm trying to use for my login. DUH ! That's the whole problem. It was changed. I will now have to uninstall this app, lose thousands of my customers emails, which I built up for the last eight years, as well as tell my bank to block these people from taking money out of my account. Thanks a lot.