Reviews (2,975)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

August 21, 2024

Awesome to work with! From integration through support, easy set up and use. Highly recommend.
illumino360.com

ILLUMINO360
United States
6 months using the app
November 6, 2024

Powerful. It's a steeper learning curve, but has great tutorials and it's totally worth the effort :)

Dogsnug
United Kingdom
About 2 years using the app
July 24, 2024

We've been using Klaviyo for some time now and it's absolutely amazing. It has all the features we need, it's very intuitive and easy to use and their support is second to none. Thanks!

JOIZI
United Kingdom
About 5 years using the app
July 26, 2024

Great customer service and an awesome platform. They're always looking to improve the functionality and features of their site.

EO Products
United States
Almost 5 years using the app
September 8, 2024

Once you get your head around it all, it's all good - very easy for a beginner, thank you!

Frank n Al
Australia
About 1 month using the app
August 23, 2024

Klaviyo is amazing, the interface is easy to use, and the templates are more than helpful. All in all, a tool, ecommerce would be hard without.

Sanationell
United Kingdom
6 months using the app
September 13, 2024

I little hard to set up but once you get the hang of it its a game changer!

Pole Sins
Australia
2 months using the app
October 10, 2024

so far so good! Customer service is amazing as well whenever I've been stuck! Moved from Mailchimp and haven't looked back.

Goodwood Audio
Australia
29 days using the app
November 4, 2024

Kudos to Stephanie Yung, the best representative I've come across with!

MPR Tools & Equipment
Canada
About 3 years using the app
September 16, 2024

Love Klaviyo! It's way easier to use than Mailchimp.

inclusion powell river
Canada
6 months using the app