Reviews (3,294)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

December 16, 2024

Have used Klaviyo for several months and was happy to see a Shopify app for it.

Wildsmith
United Kingdom
4 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! Shopify and Klaviyo works great together!

November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
February 6, 2025

muy bien, el asistente me ha ayudado a entender mejor lo que queria hacer con mis perfiles activos y me ha creado un segmneto para confirmar mi decision

Hereu Studio
Spain
Almost 2 years using the app
Klaviyo replied February 10, 2025

Muchas gracias por las 5 estrellas! Nos alegra saber que nuestro equipo de asistencia te ha ayudado!

January 9, 2025

This application is useful!

Blind Edge Press
United States
Over 1 year using the app
Klaviyo replied January 13, 2025

Thank you for your 5-star review! :)

November 21, 2024

I’m new to Klaviyo, so I can’t say much about the system yet.

What I can say is that I just had a 10/10 experience with their live chat support, thanks to Monika J.

I had issues with our Shopify sync and email list, and Monika was incredibly patient and thorough. She not only resolved my issues but also provided additional recommendations, articles, and links to help me improve the integration ...

HSCPH
Denmark
15 days using the app
November 25, 2024

We switched to Klaviyo from Mailchimp and it has been great.

DRAGONtail Tenkara
United States
About 3 years using the app
January 31, 2025

Parfait pour mettre en place des flux marketing. Malgré mes compétences très peu étendues sur le marketing pour le e-commerce, avec Klaviyo j'ai pu apprendre rapidement grâce à leur flux déjà pré établi. Je recommande vraiment cette application pour tous ceux qu'ils veulent agrandir leur flux clients et leur chiffre d'affaires.

T-French
France
About 1 month using the app
Klaviyo replied February 3, 2025

Nous aimons entendre cela – merci beaucoup !

November 29, 2024

I would give a 0 if possible. DO NOT SWITCH to klaviyo. We have been in business for 9 years and when we switched to K, our 60% open rate dropped to 20% and all of our emails land in SPAM. All they could say was it was losing consumer confidence and we have to do their "reputation repair" Klaviyo totally screwed us on all big sales. Any one have any idea who else would be a better alternative? ...

The Lomas Brand
United States
6 months using the app
February 3, 2025

awesome service
its really helped my brand

Sneekico - Stealthy Healthy Yummy Snacks
New Zealand
3 months using the app
Klaviyo replied February 5, 2025

So happy to hear Klaviyo has helped your brand. We appreciate your support!

December 17, 2024

I’m new in the game, but when all the experts points towards the same direction, I’ll go where they are pointing

Incredible Men Apparel
United States
5 months using the app
Klaviyo replied January 7, 2025

We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources

If you need any other assistance, our ...