Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 21, 2020

Great app, it has helped a lot, especially with keeping track of my customers and understanding their behavior.

South Africa
5 months using the app
March 12, 2019

prompt reply response. Im getting the hang of this app, after all Im seeing it is user friendly... cool features.. like the service. do recommend

Amia Hair Extensions
United States
About 1 year using the app
March 21, 2019

Pretty happy with this app, it takes a little bit to get use to, but once you are in deep it is good.

The Fish Room TFR
New Zealand
About 1 year using the app
December 30, 2020

Great app with a very clean interface. My only issues are that it's a bit confusing to locate and edit lists/segments. Also, for some reason it makes me log into the app every time I open it, even when I'm using the same computer/browser. All in all, it's a very good app and I'd recommend it to most people.

Bark Husher
United States
2 months using the app
Edited November 20, 2017

nice and useful tool for analytics & marketing

About 2 years using the app
December 30, 2019

So far so very good. The app is working flawlessly and doing what it's supposed to do. I'm very happy with Klaviyo right now and still testing it within my store and looks very promising..

Intend to update this review on further testing. Kudos Klaviyo team!!

7 months using the app
May 26, 2020

Great! I love this app. It has been pretty usefull for our online store. I just would love to get the emails directly in my inbox and not in my "Promotional" tab.

Polcher & Co.
4 months using the app
July 21, 2019

I used this app to help me do email marketing, as well as help me with the Abandoned cart, (when it happens). I like how it's being done and it would be nice to have more step by step instructions to follow, on all other aspects on how to use it better.

Good Life Trends
9 months using the app
July 13, 2018

Software is good, but support is mostly useless, sometime i wonder if they read the mail, you got to send 2-3 mails to get a tech to really answer your question and help you most of the time.

So : +software, ux , price
- If you aren't yourself a tech, be carefull, support is worst than you.

About 1 year using the app
Edited November 24, 2019

Takes a while to get my head around how everything works...
Still got stuff to figure out
But overall a very nice platform, quite useful for email sequence and abandoned cart email.

DVI Personalization
6 months using the app