Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 13, 2024

They have very fast customer representatives and solve the problem instantly, I definitely recommend them.

underbros
Türkiye
About 2 months using the app
November 3, 2024

Nice and simply, but couple settings can be more obvious and logic, also I would love to see preview of all campaigns/flows instead of single mail preview

TurboKlucze
Poland
2 days using the app
September 17, 2024

Awesome tool !

BuyGrillDaddy.com
United States
About 4 years using the app
October 1, 2024

Klaviyo is such a buggy horrible integration that I'm going to try and get my client to change. I have a sign up form teaser on my client's shopify store that is not part of any sign up form. I've literally turned off every sign up form, every flow, and even disabled Klaviyo from Shopify, and still this Klaviyo teaser is the site. I've contacted support and got the typical copy and paste, go to sign up forms to delete your teaser but there is no live sign up forms, there is no sign up forms that use this teaser, it doesn't exist. Either it was deleted previously and the code still continues to be on the site without any way of removing it and Klaviyo doesn't want to help to fix their broken buggy product.

Good Apple Sportswear
Australia
26 days using the app
August 18, 2024

So simple and easy to use, once set up it does all the work for you. I have recovered so many abandoned carts it pays for itself.

Fernleigh Avenue
Australia
About 1 month using the app
July 22, 2024

Perfect infrastructure for marketing automation, improving conversion rate and maintaining customer loyalty. It is highly recommended!

Vertica-labs
Israel
About 3 years using the app
September 20, 2024

absolutely incredible help!! I appreciate the patience and quick responses to get my issue resolved

Niyavii Design
United States
4 months using the app
Klaviyo replied September 25, 2024

Thank you for the wonderful review! We’re always here to assist if you need anything—don’t hesitate to reach out.

August 21, 2024

Alyssa D was so very helpful and polite. She provided the answer to my questions quickly and accurately. I love chat support. It's quick and easy and doesn't tie me to a phone. I'm loving Klaviyo!

The Celebration Co.
United States
10 months using the app
Edited September 11, 2024

As an ecommerce business, you need an email strategy. Yes. Yes, you do. Klaviyo makes it easy (disclaimer...there is always a learning curve) to implement your strategy, grow your list, know your list, nurture your customers and not yet customers, etc. I've used other email service providers over the years. They didn't suck, but they didn't provide the data that Klaviyo does. And we all know everybody is talking about data driven, personalized marketing these days....just sayin'.

Zeppa Studios
United States
Over 1 year using the app
October 4, 2024

Klaviyo s'intègre parfaitement à Shopify et permet vraiment un contrôle inégalé sur le marketing par courriel.

Racines boréales
Canada
12 months using the app