Reviews (3,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.
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Klaviyo is very easy to use and is on point for what I need.
So glad you're loving Klaviyo! Thanks for the review!
I just wanted to shout out Hana for her incredible support! :)
I’m totally new to Klaviyo, and setting up a flow seemed a bit daunting.
But Hana really went above and beyond to make sure I’d get it right.
She actually made a video to walk me through the setup step-by-step, and her explanations were super clear.
She even added screenshots and more guidance in the chat, which made everything so easy to follow—especially for someone like me who’s just starting out.
I really appreciate her going the extra mile and making it all feel manageable.
Huge thanks to Hana for her amazing support!
Best,
Kirsty and Marie
Using Klaviyo has made promoting my products a breeze.
We're glad to hear this! Thanks so much for the 5 stars.
Such a strong product and user experience! Extremely smooth and streamlined, great customer service and overall great experience overall .
Support always helpful and app is simple and easy to use. Highly Recommend.
Thanks so much for shouting out our support team! We appreciate the review!
Excellent. Powerful email and SMS but user-friendly.
Thank you so much for your support!
If you need service and no one responds its Klaviyo. I have had the worst customer service or no service from this company.
When you try to get help there is often no one on the chat and you wait and wait and finally give up after an or hour or two.
When they want you to signup they are very fast in responding and you get impressed by how great their service is but after you sign up, no one is there to find you.
Stay away as far as you can because after sweet talk, there is no talk.
We're sorry to hear that you're having trouble reaching us. A member of our Support leadership team has reached out to you directly to resolve this.
Great app and even better support.
We're happy to hear that our support team's helping you out! Thank you for the 5 stars!
Seamless integration and great customer service!
We're glad to hear it! Thank you for the 5 stars!
Klaviyo partners very well with Shopify and helps us retain and market to our customers.