Overall rating Based on 657 reviews
Lagom Body Co.
I'm switching from Mailchimp to Klaviyo (and I should add that I've used Mailchimp exclusively for 10 years in both professional and entrepreneurial settings.) Klaviyo is the first email marketing platform where I've felt that it meets all my needs as someone who operates (and wants to grow!) an ecommerce store. It feels great to simplify!
Things I love: auto-segments for VIPs, repeat buyers, new subscribers, etc. Drag and drop editor is a breeze to work with (I found Mailchimp's editor to be so annoying and not intuitive for my workflow.) Clear integrations. Visual and drag and drop flows where you can customize automations (so awesome!) Built in sign up forms (I'm moving away from Privy for this reason.)
Things I don't love: Unclear how you can talk to a real person. I have a background in ecommerce customer service and I know first hand that being able to talk to a real person (or not) determines, to some level, your success with the new product. There have been a number of times where I'm confused by something and there's no way to reach someone directly. When you're having account issues, it's not ideal to have to wade through a knowledge base. If you aren't familiar with email marketing and the typical features, set up, list building processes, etc., this might not be the right platform for you.
So far so good. I switched from Mailchimp and I'm really liking the experience so far. A couple pros is it lets you send a campaign based on the subscribers time zone. It is also pretty easy to get your flows setup like abandoned carts. The drag & drop editor is pretty nice. I'm liking it so far.
Wild Thoughts Lingerie
I used this app to replace mailchimp.
I never leave bad reviews however customer service is the worst I have ever seen. When your paying premium rates you expect someone to respond within 4 weeks (and multiple emails) to simple questions.
I couldnt recommend someone using this platform
It's Pretty Shady
I love this app its everything I've been looking for. It's great for email campaigns and abandoned carts.
Pets Gear Mart
I used this app to help me recover abandoned carts and its already gotten me a ton of money that would have otherwise been lost! Also starting to use it for the email campaigns and loving it even more!!
I have been using Klaviyo for a while now and till now I have no complaints at all. It is really simple to use. 5* for the app
I used this app to send a thank you campaign out to all of my subscribers. I love it, very easy to use. I love the support I have gotten from Klaviyo
Very happy with Klaviyo since moving over from Mailchimp. The migration was easy, creating flows and my first campaign done within two days. Really like it so far! Recommend
I'ma first time email campaign creator and I seem to have pulled it off, haha. I really recommend Klaviyo, I can only imagine what experience email pros could do. Cheers Klaviyo!
The integration into Shopify and other tools I use is excellent. There's plenty of help videos for those just starting and their support is prompt and helpful. You'll find that it's more than just a tool to send emails. You can include pop-ups and all sorts of things to keep your customers engaged.
The WYSIWYG editor is excellent and easy to use, pretty much intuitive yet very flexible.
Klaviyo came recommended to me by others and they didn't steer me wrong. Give it a try and I think you'll be impresses...I am.