Reviews (3,262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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Great experience and easy to use. Love how I can do it on my own without having to contact several people to get started.
Thank you for the 5 stars! We're glad you're finding Klaviyo easy to use!
Thankyou for the great app, JONO C is a great support assistant he helped us very well in setting up our account properly.
Thanks for the 5 stars! We'll pass your kind words along to Jono.
I used Klaviyo which is very simple and easy to setup. Creating email is very simple to compare than other email marketing platforms.
We've been using Klaviyo for years and are very pleased with their service!
Thank you for your positive review - we love to hear this!
User friendly, love it!
We're happy to hear you're loving Klaviyo! Thanks for leaving a review!
Totalmente recomendable como herramienta de Email Marketing compatible con Shopify. Es una herramienta muy potente, aunque cuesta aprender inicialmente, pero tienen mucha formación y un muy buen servicio de soporte. De todas las herramientas de Email Marketing que he probado, ¡sin duda me quedo con Klaviyo!
También para Marketing Automation tiene muchas posibilidades con Shopify.
¡Gracias por tu reseña! Nos alegra que Klaviyo sea útil para tu email marketing y automatización con Shopify. 😊
Klaviyo makes it super easy to send emails to your target audience and it has definitely increased my sales with each email I send!
Klaviyo Inc. regarding unfair and unethical billing practices. For the billing period of December 28, 2024, to January 27, 2025, I was charged $8,180.87, despite being enrolled in a plan clearly outlined at $4,088.50.
I have provided Klaviyo with documentation confirming the agreed-upon amount for my plan. Despite this, the company has refused to issue a refund or offer any resolution. Their refusal to rectify this issue is not only disappointing but raises serious concerns about their billing practices and customer support.
Additionally, upon further investigation, I have discovered numerous similar complaints from other businesses regarding Klaviyo's unfair and unethical billing. This pattern of behavior suggests systemic issues that need to be addressed to prevent further harm to consumers.
I respectfully request that Klaviyo:
Issue a full refund of the overcharged amount ($8,180.87 - $4,088.50 = $4,092.37).
Conduct a review of their billing processes to ensure transparency and accuracy moving forward.
Thank you for your review. We're looking into your situation, and are connecting internally with our customer success team about this. You'll be hearing directly from us soon!
I had an issue with Meta Ads integration (not Klaviyo's fault!) and I reached out to their support team. My issue was resolved very promptly and I was able to speak with a technical support agent. From an email marketing platform perspctive Klaviyo has been very easy to work with and I highly recommend it!
Best mailing tool
We agree! Thank you so much for the support.