Klaviyo: Email Marketing & SMS , 1,986 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.
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Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.
Hey there, we love to hear that! We will make sure Alexandria gets this message. Thank you for the amazing review!
Amazingly simple and efficient system
Klaviyo is a must for email flows & subscription sign ups…. Customer service is excellent if you are on the upgraded package
After I ended my subscription and deleted the app they continued to charge my card. After speaking with support they refused to give me a refund and gave the excuse that "we are a subscription service like Netflix" blah blah blah. Don't waste your time with these jokers and find an app that doesn't charge you an arm and a leg and actually gives decent customer service and doesn't make you jump through hoops to stop charging your card. You won't be receiving any refunds.
DON'T GET IT! they DEActivated my account after i SET up everything for no reason, i didnt ever started advertising or emailing yet! waste of time 0 review
Hello, sorry this happened to you. Can you please contact out support team. https://www.klaviyo.com/support
Wow Thanks to Jono C, i was able to do all the setup on my own because this guy was expert at showing me what to do.
would give this service 5 stars easy
Hey there, thank you for the 5-starts. Will make sure Jono see this!
Their support is state of the art. Hayley was great
Très bien pour la gestion d'email et faire grossier sa mailing list.
Les modules sont bien structurés et l'aide en ligne est assez fournie
La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !
Merci beaucoup pour vos aimables mots! Nous sommes ravis que vous trouviez Klaviyo si puissant pour la segmentation et la personnalisation du contenu. C'est génial de savoir que notre service client réactif et efficace vous a plu. Votre soutien compte énormément pour nous!
The Klaviyo support team is the BEST support I have ever had for any app - EVER. The wait time is pretty much non-existent and the advisors have always been a massive help. They are extremely knowledgeable in their services and offerings. I spoke to Margot and they were incredibly helpful. 10/10!