Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

January 11, 2025

I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!

Bork & Buckle
Australia
9 months using the app
Klaviyo replied January 13, 2025

So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at https://www.klaviyo.com/support :)

November 16, 2024

The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome.

The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.

charleymarshbooks.com
United States
About 1 month using the app
December 11, 2024

Excellent. Powerful email and SMS but user-friendly.

Salt and Honey
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 2, 2024

The best emailing platform

Surprise-paris
France
About 4 years using the app
Klaviyo replied January 7, 2025

We couldn't agree more.

October 30, 2024

Klaviyo Email Marketing is a great tool, it has been working beautifully for me getting people to come back and complete their purchases. Intergrated easily and has great automations.

Carbone's Marketplace
United States
11 months using the app
January 2, 2025

Its pretty user friendly and is meeting my needs as a new brand.

RightSide Children Apparel
United States
8 months using the app
Klaviyo replied January 7, 2025

Thank you so much for your support! and we are very happy to hear this!

November 25, 2024

The platform is versatile, the support is excellent and ultimately everything does what it says in the tin.

FORM
Canada
Over 5 years using the app
December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! For anyone else reading this, go visit our what's new page to find all the new features that Klaviyo is releasing

https://www.klaviyo.com/product/whats-new

November 16, 2024

Easy to use. My only comment is it would be nice if you could update a campaign after you have scheduled it. Otherwise, I enjoy using the app.

Sally's Blooming Bags
United States
6 months using the app
January 6, 2025

Klaviyo is very easy to use and is on point for what I need.

Workout-Fits
United States
About 1 year using the app
Klaviyo replied January 8, 2025

So glad you're loving Klaviyo! Thanks for the review!