Reviews (3,262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer ...
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Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.
Thank you so much for your review. We will make sure Mandy gets to read this!
So helpful wow best customer service in a long time
Thank you for your support!
Been using Klaviyo since the very start of the business in 2021. Now, with a change of pricing policy will be forced to move to another service. Absolute scam of charging $1k+ for "active" profiles that I'm not even sending emails to.
Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that ...
Highly recommend
Integrates seamless with Shopify.
Is easy to use and navigate makes it essy to set up all automations you need.
There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan.
We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will ...
Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.
Thank you for your positive review!
With their pricing changes, we have to pay TEN TIMES more than before. I received this message four days before the new price change.
Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing ...
Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!
We love reading this! Our support team are truly the best!
Really easy to use, and so easy to segment customers. I wish I'd switched across to Klaviyo earlier! Saves me so much time.
Thanks for the awesome feedback! We're so glad to hear Klaviyo is working well for you.
Possibly the most integrated app with Shopify I've used. The company even sent some of our employees free merch.
We highly suggest using Klaviyo to communicate with customers.