Klaviyo: Email Marketing & SMS , 1,674 reviews

Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
August 29, 2022

All the "influencers" recommend this app over everything else but I don't know why. My biggest complain is the lack of integration with existing products in your store! I've done all the right things but when I look up certain products. Nothing comes up! Honestly I can't see any of my products with or without searching. I'm guessing it has to do with not paying for it? That's my assumption. Will update my score if that aspect changes.

United States
Time spent using app: 5 days
August 27, 2022

Una app indispensable. Impulsa el marketing de correo de una forma muy productivo. sencillo uso. recomendable.

Mr Mascotas
Time spent using app: 4 months
August 23, 2022

The analytics are never correct. The pop-ups don't work. It's also impossible to get help. They only refer you to a basic Q&A page, that doesn't answer anything.

Wray Boutique
United States
Time spent using app: 5 months
August 22, 2022

Great design and love the features. However, all emails sent from Klaviyo go to SPAM, and there doesn't seem to be any fix for this... I was about to switch to it from Mailchimp, but I will stay there as I'm sure our customers get emails from there... Once the issue is fixed I might consider switching again :)

Time spent using app: 22 days
August 18, 2022

I just set up my campaign and when I tried to launch it Klaviyo showed me an error message saying that my price plan could not be sent to more than 500 emails knowing that I had just bought the price plan at 20$. It then shows me the possibility of switching to a package and it was written 0.00$ so I accept and I receive the invoice with 130$ paid... I refuse this payment, please refund me!

EcoPlus France
Time spent using app: Almost 3 years
August 17, 2022

I'm loving this app. It's easy to use and if you run into an issue there are a ton of articles and videos to help guide you. I love that I am able to track my site activity which helps me make more informed decisions for products, ads, newsletters etc. This app is a must-have.

Florida Patriot Apparel Company
United States
Time spent using app: About 2 months
August 12, 2022

Was simply banned after almost 2 years. I have not received any warning, information or email. My account was simply blocked. I am more than disappointed and have not yet received any explanation or help, but am only referred further and told that it always happens. There are thousands of customers on my website every day and I can no longer work. Very disappointing.

DiamondSmile DACH
Time spent using app: Almost 3 years
August 10, 2022

Perfect and super easy to use. It is professional and so much better than other clunky apps. I'm sure it will increase sales and I'm so glad I made the change, thank you so much for such an excellent app.

Djuna Studios
United Kingdom
Time spent using app: 4 days
August 10, 2022

Perfect app for email marketing. Easy setup for flows, campaigns, segments and signup forms. The new editor is a little bit slow but I think they already know about it and will fix it soon.

ION online shop
Time spent using app: Over 1 year
August 9, 2022

I LOVE Klaviyo. Always my go to Email Marketing software to use for my clients' needs. It's very user friendly and intuitive.

The Denver Skates Shop
United States
Time spent using app: 26 days