Reviews (3,254)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

December 13, 2024

Its a one stop shop to communicate with your customers by email and sms.

Downtown Diva Chic
United States
12 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 18, 2024

Easy to integrate into Shopify website! I'm new to email marketing so understanding the bigger potential picture is challenging buy Klaviyo makes it fairly easy to learn.

LILY P4D
United States
10 months using the app
Klaviyo replied January 7, 2025

We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources

December 11, 2024

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

GF Fabulosity
United Kingdom
About 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 10, 2024

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Hambino Athletics
United States
About 2 years using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 2, 2024

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

EZ-Level
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

Edited February 1, 2025

Great email solution. Integrates with Shopify seamlessly! Highly recommended.

STRATTONHSV
United States
Over 1 year using the app
Klaviyo replied January 8, 2025

Thank you for your 5-star review!

February 7, 2025

I have recently introduced email mkt to my ecommerce and Klaviyo is making the whole process really easy. It's platform is really easy to use and they have resources and tips to answer every question while keeping it really human and personal.

swimseymx
Mexico
4 months using the app
Klaviyo replied February 10, 2025

Thank you so much for this review! We're always happy to help you achieve your goals in any way we can!

December 4, 2024

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

Equalité
Netherlands
Almost 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your review. We will make sure Mandy gets to read this!

November 18, 2024

Highly recommend
Integrates seamless with Shopify.
Is easy to use and navigate makes it essy to set up all automations you need.

Simple Country Living Shop
Australia
Over 1 year using the app
January 21, 2025

Probably the best Email and SMS tool for any e-commerce store!

SafeStyle Eyewear
Australia
About 4 years using the app
Klaviyo replied January 23, 2025

We certainly think so! Thanks for the 5-star review!