Reviews (2,421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, praising its seamless Shopify integration and ease of use, including Canva integration for managing marketing communications. They value its robust automation and detailed analytics for audience segmentation and tracking. The support team is also noted for being responsive and helpful, enhancing both setup and ongoing usage.
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Danielle, was able to help us figuring out an issue with an integration and even creating a custom flow (in draft) with all the proper settings to filtering list and actions by profiles to be included in the flow.
Thanks for the 5 stars! We'll pass your kind words on to Danielle.
Support team was extremely helpful and thorough in their assessment of the issue my team was facing. Platform is super easy to use and CX is great. Highly recommend!
Thank you so much for this thoughtful review! We always strive to provide exceptional support, and love to hear the positive feedback.
user friendly, and free plan available. It has everything you need for your email and sms marketing
Thanks so much for the 5 star review!!
Great system for emails. Love how it tracks revenue from emails.
Thank you for the 5 star review!!
Two days worked then no login. The verification is not being sent to the email. How can the first and foremost task of a user be problematic? No one tests this section of the app?
Thank you for this feedback! Our team has replied to your support ticket - if you are not seeing this response I would recommend checking your spam folder. We are eager to get this resolved for you!
Super tool, bringt sofort convertions steigetr massiv den Umsatz
Vielen Dank für die 5-Sterne-Bewertung!
I have been using this app for some time now for multiple webshops.
We do not focus so much on sending email campagnes so using a lower tier plan always was fine for us.
Just before they announched upgraded their plan systems (ofc in a way they would end up making much more), we decided to up our plan ourselves for one store to start creating more campagnes and see if that would stick.
So we got an email saying: our plan is 100 going to 150 with discount 25 = 125. Which is doable.
Now just a few days after all the changes, it appeared that we grow just enough to go up in plan again. which means we are now paying 200 (-25) = 175.
After deleting some sleeping customers it is not able to go back to the plan they told us we would be in.
Basically we went from paying 30 a month to 175 a month in less then half a year.
I guess having tons of customers and earning millions is not enough. Getting it from the small webshops you try to help is the way to go.
I am definitely going to explore sending mails with shopify itself.
Great service and very excited about the big guys trying their best to keep it real.
We've taken a number of steps to put our customers in control of their data and their plans, including providing the tools customers need to manage profiles so they can suppress those sleepy customers while maintaining their data for later. Playing with suppression will allow any customer to move to a smaller plan. However, we firmly believe the value of Klaviyo lies in the customer profile. The more engaged your audience, the more your business grows. Read more about our view here:
https://www.klaviyo.com/blog/pricing-philosophy
Additionally, it's important to highlight that we provide features that enable you to be more efficient and effective, such as generative AI, product recommendations, and mobile push. This ensures that as your business grows and your marketing strategies become more sophisticated, Klaviyo is equipped to support you.
I am using Klaviyo for a longer time already, but have only just started to look deeper into the system and its possibilities. Once you have understood the system, it is easy to go deeper and deeper in order to optimize the newsletters and flows more and more. The support is excellent. Thanks also to Daniela, who helped me so quickly last Saturday! A clear recommendation!
So glad to hear you’re loving Klaviyo! Thanks for taking the time to share your thoughts. We will make sure to pass along this positive feedback to Daniela as well!
So easy to set up and use. Training on the academy is so helpful for newbies.
Awesome to hear this! Thank you for the 5 stars!
Very sketchy pricing. My $500 plan jumped to $950. We are chargebacking as they refused to work with us even though it was their systems issue.
Thank you for your feedback. A member of our support team has reached out to you via email, and is eager to hear back from you.