Klaviyo: Email Marketing & SMS , 2,019 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.
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A fantastic app I love all the data! It is better than anything out there for eCommerce! Try it and you will not be disappointed!
Great piece of email marketing software. Easy to use, fast learning curve, and very efficient on segmentation. The onboarding team was also great. Worths every penny.
I got a nasty shock when these guys billed me $700 for annual fees. Not reminders or notifications. When installed the app over a year ago our mailing list was much smaller. At least send a reminder since bills are not sent via Shopify. And to top it off our emails were not being sent because something changed and our domain wasn't verified so guess what? We'd been missing out sending emails to customers. Apps are meant to make the life of small businesses easier, not make them harder. We've found better options. Now we just need wait till our annual fee runs out. Never again!
I noticed that big brands use this program. Today made the first company and the account it was suspended for a safety check. Support resolved an issue in 10 minutes!
This is Email app is so easy to use. You can use their design builder to create stunning email campaign templates.
Training videos not always clear & omits steps, but the customer service support is exceptional! Its the main reason I have kept this app.
Klaviyo suspended our account despite the fact we had never abused the app and are in good standing with Shopify. We had previously used the service. Klaviyo was not helpful and slow despite repeated attempts to have them understand this was a charity event and urgent time needs. We used Mailchimp, way easier, faster and better.
Love Klaviyo! Easy to use and so so helpful for my business. Would definitely recommend to anyone and it's fantastic no matter your business size.
We switched to Klaviyo for Simone Walsh Jewellery after the Mailchimp break up with Shopify. We couldn't be happier so far. Customer support from Klaviyo has been excellent and we're especially pleased with how detailed we can get with segments and flows (automations) compared to Mailchimp, along with very easy Facebook audiences integration.
Lots of customizations, awesome customer support ;) So far best marketing app that I've ever found ;)