Reviews (3,008)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

September 11, 2021

This is the best email option for Shopify stores, hands down. No other email marketing service gives this level of integration, automation, and user behavior to the table. I've tested out AWeber, Mailchimp, Drip, Constant Contact, ConvertKit (and some others I'm forgetting) and for ecommerce, Klaviyo is the best.

701 Hoodies
United States
12 months using the app
Edited November 3, 2018

user-friendly, very good app. has everything that I'm looking for. i would recommend this to others.e

OwlSurfing
Canada
11 months using the app
January 25, 2017

Klaviyo has much better features compared to other email marketing apps we've tried, their automated flows feature is very easy to use.

Cmff
United Kingdom
11 months using the app
November 14, 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

The Fabric Store Online
New Zealand
11 months using the app
July 2, 2017

Klaviyo is one of our must-have apps on any store we run. It's powerful, easy to use and has many features under the free plan.

Ramp Champ
Australia
11 months using the app
November 29, 2019

Really digs in to my customers stats. I highly recommend to anyone looking to strategically market to their customers.

Cheap eJuice
United States
11 months using the app
October 28, 2023

An excellent email marketing and automation platform.

Silky U
Australia
11 months using the app
December 14, 2016

Awesome app! Very useful and allows for a growing brand to actually GROW without putting a choke hold on the user options right away!!! Pay structure is legit!

Dig The Falls
United States
11 months using the app
February 28, 2018

The reason I migrated to shopify was Klaviyo. Stunning system, support and results. The new visual flows have have made an excellent system simply unbeatable. Love it.

Brightminds2
United Kingdom
11 months using the app
May 18, 2021

So easy to use, even for people like me who aren't the most savvy. The help center is pretty robust too. Love it!

Count Your Cookies
United States
11 months using the app