Reviews (2,916)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

October 14, 2019

It took a little time to get accustom to the features and navigating; HOWEVER once I did - this is GOLD!! I curate clothes - I'm supposed to be dramatic :) It has helped me increase my potential reach. The analytics and segments are easy for me to read and interpret. I look forward to a long and fruitful partnership. ~ K. LaMoura

K. LaMoura Boutique
United States
10 months using the app
September 2, 2020

Best app to start email marketing and get order without to pay in the beginning. I started sending email for the first 50 clients

easymakeup
France
10 months using the app
January 17, 2020

Perhaps a little early to give a full review as this is a recent installation. However, Klaviyo is already hitting a lot of the right boxes. After trying out several marketing automation systems, I finally found one that allied ease of use, slik design, friendly interface, relevant help tips, and features. To be continued...

Caffeine Recharge
United States
10 months using the app
June 26, 2021

It gives you a thousand ways to be able to play with emails, the limit is your creativity. It is quite good the truth.

Taberwish
Brazil
10 months using the app
September 26, 2021

Loving it so far, excited to see what else they have in store. I will be following up in a month or two after I test it out more.

Stiletto Stonerz Smoke Boutique
United States
10 months using the app
October 28, 2020

Best email app we have used so far. Easy to set up campaigns and we have had a pretty decent return so far. Perfectly adapted to eCommerce!

Petz Mill
United Kingdom
10 months using the app
April 13, 2021

This has been one of the easiest apps to use for email marketing. I'm new to the business world and the drag and drop feature is self explanatory and I love the free plan to give it a try while I grow my business. Looking forward to learning all the ins and outs and growing my business with the tools and functions Klaviyo provides.

Emerald Bijou Boutique
United States
10 months using the app
April 10, 2022

This application is totally powerful, intuitive, and very functional. The support is great as well. Fantastic!!

Behemoth Webstore Worldwide
Poland
10 months using the app
June 16, 2020

Génial ! Jusqu'ici je trouve la solution très intuitive, simple à prendre en main! Un grand merci Klaviyo!

WISTYLE
France
10 months using the app
April 15, 2024

Been trying to get it to work for 2 days now but there is always something wrong with the popup either on mobile or desktop. Random buttons or text go missing for no reason when they are displayed in the customizer and then all of a sudden they're gone. Was planning on switching from mailchimp but nevermind!

Shoujo Lashes
Netherlands
Klaviyo replied April 24, 2024

Hello there, sorry you are going through this. Can you please open a support ticket, so one of our product experts can help you resolve this. https://www.klaviyo.com/support