Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

November 4, 2024

I like this app; it has helped my business grow!

Cece Candle Co
United States
About 4 years using the app
February 7, 2025

First class! Great Support

MysteryPacks
Germany
9 months using the app
Klaviyo replied February 10, 2025

Thanks for your review, and giving our support team a shout-out!

February 4, 2025

Hana hat einen super Service geboten und war sehr hilfsbereit!

Livom
Switzerland
About 4 years using the app
Klaviyo replied February 5, 2025

Wir werden das positive Feedback unbedingt an Hana weitergeben!

January 29, 2025

Very good. Excellent email flows.

Paw Wraps
United Kingdom
About 2 months using the app
Klaviyo replied January 31, 2025

Thank you for the 5 stars! We're glad you're enjoying the flows.

January 30, 2025

great results

Boogs & Poods
Australia
12 months using the app
Klaviyo replied February 3, 2025

Amazing - thank you for the 5 stars! ⭐

January 9, 2025

It is easy to use and I love the templates

Refresh Bedding
Australia
About 2 months using the app
Klaviyo replied January 13, 2025

So happy to hear you're loving Klaviyo!

October 31, 2024

Does not supress marketplace order information like other app at a top level such as Judge Me. Extremely poor customer service and was advised that shopify is responsible for this app.

Shopify customer service has advised this is klaviyo's responsibility.

Milkbar Breastpumps
Australia
About 6 years using the app
January 30, 2025

Love Shopify. Its easy and fun to use!

erthlash
Australia
4 months using the app
Klaviyo replied January 31, 2025

Thanks for the 5 stars!

February 5, 2025

The best at what they do, great campaign flows.

tudark
United Kingdom
12 days using the app
Klaviyo replied February 10, 2025

We appreciate the 5 stars! Glad you're liking our campaigns and flows.

January 7, 2025

Great. Very nice to work with!

Neffra
Bulgaria
2 months using the app
Klaviyo replied January 9, 2025

We love to hear that, thank you for your support!